Privacy Policy

Effective Date: 11/5/2024

Introduction

Storm Sprinklers (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, request services, communicate with us, or opt in to receive text messages. This policy applies to customers and website visitors in Utah County, Utah, and other areas we service.

1. Information We Collect

We collect information necessary to provide irrigation services and customer support, including:

Contact Information
Name, service address, phone number, and email address.

Service Information
Details related to irrigation systems, service requests, property characteristics, and scheduling needs.

Payment Information
Payment details used for billing purposes. Payment information is processed securely through industry-standard payment processors and is not stored on our servers.

Website Usage Information
Information automatically collected when visiting our website, such as IP address, browser type, device information, and pages visited, collected through cookies or similar technologies.

Mobile Messaging Information
If you opt in to receive text messages, we collect your mobile phone number and records of consent related to SMS communications.

2. How We Use Your Information

We use collected information only for legitimate business purposes, including:

Providing and managing irrigation services such as installation, repair, and maintenance
Scheduling appointments and responding to service inquiries
Communicating service updates, confirmations, and customer support messages
Processing billing and payments
Sending service-related or promotional messages only if you have opted in
Improving website performance and customer experience

3. Information Use and Disclosure Limitations

Storm Sprinklers does not sell or use customer information for lead distribution or resale.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be provided to subcontractors strictly for operational support services such as customer service, payment processing, scheduling software, or website hosting.

All use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Information may also be disclosed if required to comply with applicable law, regulation, or legal process, or to protect the rights, safety, or property of Storm Sprinklers and its customers.

4. Cookies and Website Technologies

Our website uses cookies and similar technologies to support functionality and analyze site usage. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. While we take data protection seriously, no method of transmission or storage is completely secure.

6. Your Rights and Choices

You may:

Opt out of promotional emails at any time using the unsubscribe link or by contacting us
Request access to or correction of your personal information
Withdraw consent for SMS communications by following opt-out instructions provided in messages

Requests can be submitted by contacting us using the information provided on our website.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, it will be removed in accordance with applicable law.

8. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.

Contact Information

For privacy-related questions or concerns, please contact Storm Sprinklers through the contact methods listed on our website.